Your washer & dryer,
handled for good.
A family care membership from the family business you already trust. Your annual cleanings happen automatically, members go to the front of the line, and when anything breaks, one text takes care of everything.
What’s included
Everything your laundry room needs. Zero things to remember.
The two annual services you already book with us — worth $330–$400 a year on their own — plus the part no one else offers: a family business that picks up when something goes wrong.
Annual dryer vent cleaning — on autopilot
Scheduled automatically every year. We call you; you never have to remember, and you never risk the season when everyone books at once.
Annual washer gasket mold treatment
Once a year we treat the rubber door seal for mold and stains, and show you the habits that keep the black ring from coming back.
Priority scheduling
Members go to the front of the line — typically within 48 hours, even in the busy season.
Free diagnostic visits
Dryer taking too long? Strange noise? A smell you can't place? We come take a look. No trip charge, ever.
Flat member rates on repairs
You see and approve the price before any work starts. Parts at cost, receipt shown — total transparency.
Replacement concierge
If a machine isn't worth fixing, we find the right one at a good price. You approve it; we handle delivery, installation, and hauling the old one away.
When something breaks
You send one text. We do the rest.
Text us
That's the whole job. (718) 541-5567, the number you already have.
We're there fast
Our technician comes out within a day or two — and the diagnostic is on the house.
You approve, we handle it
A flat member rate you see up front — or, if it's time for a new machine, you approve the replacement and we take care of the rest.
The plain-English part: the Family Plan is a service membership, not a warranty or insurance. Repairs, parts, and replacement machines are billed separately at member rates — and you’ll always see and approve the price before anything happens.
The founding rate
$49.99 a month for our first 50 families — locked in for good.
After the first 50, the Family Plan is $59.99/month. Founding families keep $49.99 for as long as their membership stays active — our thank-you to the families who’ve trusted us the longest.
Founding families
$49.99/month
- First 50 families only
- Rate locked for as long as you're a member
- Month to month — cancel anytime with a text
Regular rate
$59.99/month
The same plan for members 51 and up, once the founding spots are gone. Same services, same promise — without the locked founding price.
Your membership starts with a regular cleaning visit, and your included annual services begin the following year — the plan always covers your next cleaning, not the one that signs you up.
Your neighborhood
The Family Plan is for our neighborhood — literally.
We’re starting where our family started: Midwood, Flatbush, Homecrest & Madison, Gravesend, Kensington and Ditmas Park. Enter your ZIP to see if you’re in the founding area.
Not on the list but right nearby? Text us — the founding area grows block by block as spots fill.
Fully insured & accountable
Fully insured and accountable.
Every Vent Pro NYC visit is backed by what actually matters — $2M liability insurance, a 14-day satisfaction guarantee, and 10+ years of dryer-vent and air-duct experience across NYC, Long Island and New Jersey. All of it done by the family that owns the company.
5-star premium service
$2M liability insured
14-day satisfaction guarantee
Trusted in 3,500+ NYC homes.
I knew something was up when my clothing was taking forever to dry but when the check vent light went on I knew it was a fire hazard. Eyal responded to my text in minutes, booked an appointment on the spot for the next day and showed up on time. He didn't mind that I was standing over to watch the whole process and boy was it satisfying. I couldn't believe the lint that was living in the dryer, behind the wall and at the exit vent on the side of my house. This is not the DIY job you think it is. well worth the visit!
The plain-English answers.
Don't see what you're looking for? Call us at (718) 541-5567.
No — and that's on purpose. The Family Plan is a service membership: it includes your annual cleanings, priority scheduling, free diagnostics, and concierge handling. Repairs, parts, and replacement machines are billed separately at member rates, and you always see and approve the price before any work starts. No claims, no fine print, no 'not covered.'
Your membership starts with a regular cleaning visit, and your included annual services begin the following year — the plan always covers your next cleaning, not the one that signs you up. From then on we schedule it automatically and call you; you never have to remember.
Right now the Family Plan is only open in Midwood, Flatbush, Homecrest & Madison, Gravesend and the immediate surrounding blocks — the community our family has served for years. Check your ZIP on this page, and if we're not on your block yet, we still serve you for all our regular services.
You text us. Our technician comes out within a day or two, and the diagnostic is free. If it's fixable, you approve a flat member rate before we start — parts at cost, receipt shown. If it's not worth fixing, we find you the right replacement at a good price; you just approve it, and we handle delivery, installation, and hauling the old machine away.
No contract. The plan is month to month and you can cancel anytime with a text. Founding families keep the locked founding rate for as long as their membership stays active.
Our first 50 families join at $49.99/month, locked in for as long as they stay members. After that, new members pay the regular $59.99. It's our thank-you to the families who've trusted us the longest.
One text, and it's handled.
Founding spots are limited to 50 families and enrolled personally — call or text and we'll set you up in about two minutes.